Terms & Conditions

TERMS AND CONDITIONS

Last updated: March 2026

1. Introduction

These Terms and Conditions apply to the use of the UniqueOak website and the purchase of products from our store. By using this website or placing an order, you agree to these Terms and Conditions.

If you have any questions, please contact us at:
uniqueoakstore@gmail.com

2. About Us

UniqueOak is an online store offering handcrafted and wooden products. We currently operate as an online-only store and do not have a physical retail location.

3. Products

We make every effort to ensure that product descriptions, images, and prices are accurate. However, slight variations may occur, especially with handmade or natural materials such as wood.

All products are subject to availability.

4. Orders

When you place an order, you will receive confirmation that your order has been received. This does not mean the order has been accepted.

We reserve the right to cancel or refuse an order if necessary, including in cases of pricing errors or product availability.

5. Pricing

All prices are listed in GBP (£) unless otherwise stated.

We reserve the right to change prices at any time without notice. However, the price at the time of purchase will apply to your order.

6. Payments

Payments must be made in full at the time of purchase using the payment methods available on the website.

Your order will not be processed until payment has been received.

7. Shipping

We aim to process and ship orders within a reasonable timeframe. Delivery times may vary depending on the shipping destination and carrier.

UniqueOak is not responsible for delays caused by postal services or external factors beyond our control.

8. Returns and Refunds

If you are not satisfied with your purchase, please contact us at uniqueoakstore@gmail.com.

Returns and refunds are handled in accordance with UK consumer protection laws. Additional details may be provided in our Returns Policy.

9. Limitation of Liability

UniqueOak shall not be liable for any indirect, incidental, or consequential damages resulting from the use of this website or the purchase of our products.

10. Intellectual Property

All content on this website, including images, text, and product designs, is the property of UniqueOak and may not be copied, reproduced, or used without permission.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. Any updates will be posted on this page.

12. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom.